At Plant Cloud, operated by Higher Up Innovations, LLC, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 business days to return your item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you must have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a credit to your original method of payment. You will receive the credit within 10 days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that all content, including our logo, visual design, and trademarks, are the exclusive property of Higher Up Innovations, LLC.
If you have any questions about our Return Policy, please contact us:
– By emailing us at [email protected]
– By phone number: (770) 401-4855
Higher Up Innovations, LLC
1635 Old 41 Hwy NW
Suite 112-131
Kennesaw, GA 30152
United States
Thank you for shopping with Plant Cloud!
